Customer Service Coordinator

Experience & Activities

Southwest Agromart is a progressive agribusiness serving producers throughout Ontario. Our involvement in the crop inputs business combined with our solid reputation, built on integrity and quality, has secured our company a place amongst the leaders in the industry.

At this time, we are accepting resumes for the position of Customer Service Coordinator located in Chatham Kent. The successful candidate will be a team player, will exhibit a positive ‘can do’ attitude, and will be keen on meeting customer needs as part of a retail location. Minimum qualifications include a working knowledge of the crop input business, a post-secondary education with an agricultural emphasis, computer literacy, and excellent communication skills.

Key functions will include addressing a variety of customer concerns as the first point of contact at the location, branch logistics, counter service and branch administration processing.


Customer Service

  • Services the customer by meeting their needs at a retail location via phone, email and counter service.
  • Identifies sales opportunities in the region, providing information to the sales team as needed.
  • Provides customers with informed knowledge on Southwest Agromarts marketing programs.


  • Responsible for crop logistics at the location including data entry, recordkeeping and third party relationship management.
  • Responsible for data entry including processing orders, invoicing and file management.
  • Assists with inventory management, ordering and monthly/yearly counts.


  • Strong work ethic
  • Team player
  • College Diploma or University Degree in an Agriculture related area
  • Strong customer service skills
  • Ability to communicate effectively both verbally and written
  • Strong computer skills and familiar with Microsoft Office
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