Please provide as much time as possible as we are generally busy based on the surrounding real estate market.  It is suggested you should try to contact us at least 6-8 weeks prior to your intended move date.

A pre-move survey is completed by a member of the Mike’s Moving sales team. We ask detailed questions regarding your residence to determine the size of your shipment.  This step is critical to the success of your move – it helps us to determine the best method and mode of transport as well as any special needs your shipment may require.

Mike’s Moving & Storage does not provide any pet relocation services.

No.  We suggest you use a professional towing company.  If moving a long distance we recommend a third party carrier.

Yes we can arrange for storage in our Chatham facility. If your move overseas is temporary we can arrange for long term storage in our safe and secure warehouse. Just let us know and we’ll provide you with the information needed to best suit your storage needs.

If it is within your relocation budget, it is highly recommended to allow our experienced staff to pack all of your household belongings. This will ensure that all proper techniques have been used to protect you precious belongings. If you are packing to relocate to another country you can contact our office for further details. 

Every shipment is different but on average most shipments can be packed and loaded in 1 – 2 days. We can advise how many days would be required once the pre-move survey has been completed and the size of your shipment has been determined.

Yes – we cannot move liquids, corrosives, explosives, flammables, narcotics, firearms, and ammunition. If in doubt, please ask and we’ll let you know if the item in question can be included.

Most countries have restricted and prohibited items. Restricted items are those that are allowed with additional costs and permits. Prohibited items are illegal and cannot be included at any time.

Within the moving industry, we provide the basic Valuation Protection referred to as released valuation protection.  This is based solely on weight of an item.  In the event you require full replacement valuation protection to cover your shipment a premium based on the value you declare (based on destination replacement cost) is applicable.  Full valuation protection must be set up prior to your scheduled move.

This is the time from when our crew leaves our facility until the estimated time of return.

Final charges must be paid upon completion of unloading at your new residence.  

We accept cash, bank drafts, money orders, certified cheques, visa, or MasterCard.  Unfortunately we cannot accept personal cheque or e-transfers.